Insurance FAQ
We partner with independent agents across New York State to help you find the right insurance coverage. To connect with a local agent who can discuss your needs and provide a quote, use our 'Find an Agent' tool and enter your ZIP code.
To make changes or to cancel your policy, please reach out to your local independent agent for assistance.
To pay online, click the "Make a Payment" link in the top right corner of the webpage. You can also mail a check, call our office at (800) 724-4032, or contact your independent agent for payment assistance.
To report a claim, please contact your independent agent directly—they can guide you through the process and help ensure all necessary information is submitted.
If you need immediate assistance or are unable to reach your agent, you can also call us directly at (800) 724-4032.
If you need to file a claim after hours, please call (800) 724-4032. Our on-call claims adjuster will contact you as soon as possible to assist you.
Finger Lakes Fire and Casualty Company serves clients throughout New York State through our network of independent agents.
To find an agent in NY near you...
Finger Lakes Fire and Casualty Company offers community-focused insurance solutions designed to meet the diverse needs of individuals and businesses across all regions. Their commitment to local values and responsive service sets them apart from larger, more impersonal carriers.
The cost of homeowners insurance can vary based on several factors, including the home's value, construction type, location, coverage limits, deductible amount, and more. Our independent agents can provide you with a personalized quote to provide you with the right coverage at the right price.
Our Landlord Package Policy includes coverage for property, liability, and loss of rent in one affordable bundle. With several coverage forms and deductibles to choose from, your agent can customize your coverage to your unique needs and budget.
Our landlord insurance is designed specifically for owners of 1 to 4 family dwellings with 10 or fewer owned rental properties.
Umbrella Liability Policies are valuable for people with significant assets to protect, those with high-risk exposures (swimming pool, trampoline, etc.), rental property owners, people who entertain frequently, and anyone seeking greater peace of mind against unpredictable and costly liability claims.
Our independent agents can supplement all of your liability coverages with an extra layer of protection with an Umbrella Liability Policy from Finger Lakes Fire and Casualty.
Yes, contractors need insurance to protect themselves against potential liability claims, property damage, accidents, and other risks associated with their line of work.
The Craft 12/Pak policy is our specialized insurance package that combines 12 essential coverages into one comprehensive policy for contractors with a single owner or partnerships with up to 3 employees.
If you're interested in becoming an independent agent with Finger Lakes Fire and Casualty, please fill out our agent application form on our website. We're always looking for dedicated professionals who share our commitment to providing exceptional service.
Yes! With InsuredConnect, our policyholders can get instant access to their policy summary, view and print documents, and pay their bills online.